Rimini Street, a global provider of end-to-end enterprise software support, management and innovation solutions, and the leading third-party support provider for Oracle, SAP and VMware software, today announced the appointment of Vijay Kumar as executive vice president (EVP) and chief operating officer (COO).
In this role, Mr. Kumar leads product management, service strategy and offerings for Rimini Street’s “Support, Optimise and Innovate” solutions and oversees Rimini Street’s Global Capability Centres (GCC). Mr. Kumar also drives operational efficiency and innovation of the portfolio to increase profitability and accelerate top line revenue growth.
New COO Brings Broad Operational Experience and Capabilities
Kumar is a seasoned technology executive with more than 25 years of experience in building and scaling go-to-market, post-sales, services, and product organisations. His expertise spans enterprise software, SaaS, product management, professional services, and global support across B2B, B2C and AI platforms.
In his most recent role prior to joining Rimini Street, Kumar served as senior vice president at Genesys Cloud, leading global functions in operations, customer success, services, and delivery for the past seven years. He played a key role in accelerating customer expansion, driving revenue retention and operating margin. Previously, Kumar held executive leadership roles at HP Software leading services, sales & delivery, Kony Inc. as vice president and general manager of professional services, and at Vignette (acquired by OpenText) as vice president.
“I am thrilled to join the Rimini Street C-Level executive team at such a pivotal moment in the company’s growth journey. Together we are building a path to a multi-billion-dollar revenue operation, driving top and bottom-line results, while delivering extraordinary value and innovation for our clients.” said Kumar. “Our Rimini Smart Path methodology is a game changer; we empower customers to unlock the latest innovation without the burden of ERP upgrades or migrations. I am excited to lead the team that will show our clients how to self-fund innovation without disruption, within their existing IT budgets.”
“Vijay’s leadership is already making a positive impact as we continue scaling our business for increased profitability and accelerated revenue growth,” said Seth Ravin, CEO and chairman of the board at Rimini Street. “His broad operational expertise and experience and service roadmap vision make him an ideal fit for Rimini Street.”
Kumar holds a Bachelor of Commerce degree and an MBA from Xavier School of Management, India. He is based in Rimini Street’s North American region and reports directly to the CEO.
