This agreement represents LogicMonitor’s first managed service provider (MSP) partnership in Malaysia and reinforces its ongoing commitment to scaling operations and partner capabilities across the region.
Pentech will integrate LogicMonitor’s hybrid observability platform into its service offerings as part of the partnership. This will help Pentech to deliver AI-powered, real-time monitoring across increasingly complex IT environments, equipping its customers with the visibility and control required to proactively manage digital infrastructure.
“Pentech’s market expertise, technical strength, and commitment to innovation make it a valuable extension of the LogicMonitor team and the ideal partner as LogicMonitor continues to scale its reach and impact across the region,” said Michael Tarbet, global vice president of channel sales, LogicMonitor. “Strategic alliances like this let LogicMonitor better support more MSPs in delivering customer-centric, proactive services as the company expands its presence in Southeast Asia.”
LogicMonitor and Pentech’s partnership is expected to enhance operational outcomes for customers and help businesses across Malaysia navigate complexity as they scale digital operations. This partnership deepens LogicMonitor’s footprint in one of Southeast Asia’s most dynamic digital markets.
“Partnering with LogicMonitor allows us to significantly elevate the service quality we offer to our clients. Our ability to provide real-time, intelligent insights into critical infrastructure makes us more responsive and more aligned with customer needs,” said Yeoh Chin Ming, CEO, Pentech Solution Sdn Bhd. “This partnership marks the beginning of a new chapter in delivering proactive, intelligent IT services.”
The LogicMonitor platform is purpose-built to help MSPs achieve operational efficiency and service excellence. It offers end-to-end visibility across hybrid environments for faster issue resolution, reduced downtime, and predictive IT operations. This capability will be central to Pentech’s enhanced service delivery in the Malaysian market.
This collaboration builds on LogicMonitor’s growth trajectory in Southeast Asia and its ongoing investments in channel-focused go-to-market strategies. The company is accelerating adoption of its platform across a broad spectrum of industries by forging closer relationships with trusted partners, including finance, manufacturing, public sector and enterprise IT.
“LogicMonitor is pleased to welcome Pentech as its first MSP partner in Malaysia. Pentech’s trust in LogicMonitor reflects the company’s proven value and capabilities for managed service providers,” said Richard Gerdis, vice president and general manager, Asia Pacific and Japan at LogicMonitor. “This partnership both strengthens LogicMonitor’s footprint in Southeast Asia and sets the foundation for joint business success in this rapidly growing market with both organisations aligned in their vision to drive innovation through smart automation and actionable intelligence.”
This agreement also sets the stage for future collaboration and regional growth with LogicMonitor continuing to pursue strategic partnerships across Southeast Asia as it expands its presence and delivers platform-driven innovation to partners and customers.
About Pentech Solution Bhd Sdn
Pentech Solution Sdn Bhd (740957-T) is an established and renowned IT solutions company in Malaysia that provides top-notch technological breakthroughs. It specialises in providing customised solutions for clients with expertise in IT solutions and IT managed services. Since 2006, Pentech has been providing reliable, high value, and practical services to a wide range of organisations, with clients from diverse fields including government and enterprise.
About LogicMonitor
LogicMonitor® offers AI-powered data centre transformation. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. LogicMonitor provides IT and business teams operational visibility and predictability across their technologies and applications to focus less on troubleshooting and more on delivering extraordinary employee and customer experiences. For more information, visit www.logicmonitor.com and our blog, or follow us on LinkedIn, X, Facebook, and YouTube.
